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WE ARE HERE TO ASSIST YOU IN CONTINUING TO PROVIDE FOR YOUR ESSENTIAL MOTORING NEEDS.


The health and safety of our customers and team members has always been and will continue to be our top priority. We will continue to be compliant with current operating regulations and in line with NSW Health’s requirements. All our sites are registered as COVID Safe Businesses.


Our Vehicle Service Departments are open for ‘vehicle repairs’ and ‘critical maintenance’ or you can connect with us on your terms.

  • Virtual Appointments ‘OPEN’
  • Click & Collect ‘OPEN’
  • Contactless Vehicle Service ‘OPEN’
  • Vehicle Showroom and Service Customer Lounge ‘CLOSED’

While our showrooms are closed we are offering Click & Collect, where you can purchase your next vehicle from home. With a phone pre-appointment, virtual product presentation and online secure documentation completion, we can efficiently deliver your next vehicle safely and in record time.

  • Service drop off: Service drop off: call us and we can meet you outside & receive the vehicle without direct contact.
  • Looking to purchase: Looking to purchase: request a virtual appointment or detailed vehicle video.
  • Access your trade-in valuation online.
  • Check your credit score or lodge a finance application online.
  • We are welcoming offers and ready to negotiate online or over the phone.


We will continue to follow the advice of Health Officials and implement alternate arrangements if and when necessary. If you have any questions and concerns please contact the Suttons Customer Care Team who can assist you further.


Our focus is the safety of all customers and staff while still meeting all your vehicle needs. The information surrounding the COVID-19 pandemic is changing rapidly and we are doing our best to remain as agile as we can to meet the requirements of all our customers. We are here for you when you are ready and thank you for supporting an Australian family-owned business.

Suttons City Renault

Welcome to Suttons City Renault

Warranty

Renault Car and Parts Warranty

The Renault warranty is all about providing you with peace of mind ensuring a stress free ownership experience.  We believe the Renault diamond is a symbol of quality, and our comprehensive warranty reflects this.

All new Renault vehicles are covered by some of the most comprehensive warranty terms in the market.  The table below outlines the warranty policy covering all current Renault vehicles.

Vehicle Years of coverage Mileage coverage Valid date of policy

Koleos

Kadjar

Captur

Arkana

5 Unlimited Purchased from October 1st 2020  

Megane R.S.

5 Unlimited Purchased from October 1st 2020

Kangoo
(NOT inc. Kangoo Z.E.*)

Trafic

Master
(inc. Platform Cab and Master Bus;

NOT inc. Motorhome conversions)

5 200,000km Purchased from October 1st 2020

*Kangoo Z.E. vehicle warranty is 3 years/unlimited kilometre, and battery warranty is 5 years/100,000km (70% capacity). 

 

Renault will repair or replace any part on the vehicle (except those items listed in the Customer Information and Maintenance Booklet under the section titled "What is not covered") which proves to be defective in materials or workmanship, free of charge - subject to the terms and conditions of that warranty.

If you purchased your vehicle prior to the valid dates listed above, please contact your local Renault dealer or Renault Customer Service on 1800 009 008 to confirm the warranty for your specific vehicle.

Purchased and fitted with vehicle
Renault warrants all genuine parts and accessories fitted by a Renault dealership at the time of new vehicle purchase to be free of defects in material or workmanship for the period of the new vehicle warranty.

Purchased and fitted after vehicle delivery
If purchased after delivery of the vehicle and fitted by a Renault Dealer, parts and accessories are covered for the balance of the new vehicle warranty or by Renault's one year/unlimited km parts warranty, whichever is greater.

Purchased over the counter
Parts and Accessories purchased over the counter are covered from date of sale by Renault's one year/unlimited km warranty.

Renault will repair or replace any part of the vehicle (except those items listed in the Customer Information Booklet under the section titled "What is not covered") which proves to be defective in materials or workmanship, free of charge, subject to the terms and conditions of that warranty.

Address
2 Link Road, Zetland, NSW 2018

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