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WE ARE HERE TO ASSIST YOU IN CONTINUING TO PROVIDE FOR YOUR ESSENTIAL MOTORING NEEDS.


The health and safety of our customers and team members has always been and will continue to be our top priority. We will continue to be compliant with current operating regulations and in line with NSW Health’s requirements. All our sites are registered as COVID Safe Businesses.


Our Vehicle Service Departments are open for ‘vehicle repairs’ and ‘critical maintenance’ or you can connect with us on your terms.

  • Virtual Appointments ‘OPEN’
  • Click & Collect ‘OPEN’
  • Contactless Vehicle Service ‘OPEN’
  • Vehicle Showroom and Service Customer Lounge ‘CLOSED’

While our showrooms are closed we are offering Click & Collect, where you can purchase your next vehicle from home. With a phone pre-appointment, virtual product presentation and online secure documentation completion, we can efficiently deliver your next vehicle safely and in record time.

  • Service drop off: Service drop off: call us and we can meet you outside & receive the vehicle without direct contact.
  • Looking to purchase: Looking to purchase: request a virtual appointment or detailed vehicle video.
  • Access your trade-in valuation online.
  • Check your credit score or lodge a finance application online.
  • We are welcoming offers and ready to negotiate online or over the phone.


We will continue to follow the advice of Health Officials and implement alternate arrangements if and when necessary. If you have any questions and concerns please contact the Suttons Customer Care Team who can assist you further.


Our focus is the safety of all customers and staff while still meeting all your vehicle needs. The information surrounding the COVID-19 pandemic is changing rapidly and we are doing our best to remain as agile as we can to meet the requirements of all our customers. We are here for you when you are ready and thank you for supporting an Australian family-owned business.

Suttons City Renault

Welcome to Suttons City Renault

road_side_assistance

Renault Roadside Assist

Address
2 Link Road, Zetland, NSW 2018
Get Directions

Contact Roadside Assistance

1800 009 008

Renault’s 24/7 Roadside Assistance is a service we provide to every new Renault owner, all designed to provide you greater peace of mind.

Roadside Assistance can help in a variety of circumstances.  Here are just a few examples:

  • Keys locked in the car

  • Flat tyre or battery

  • Run out of fuel

  • Transport to nearest Renault dealership if vehicle is broken down and problem cannot be identified

If a problem occurs more than 100km from home and cannot be rectified in 24 hours, we’ll arrange and pay for 2 night’s accommodation. Alternatively we can arrange and pay to transport you and your passengers to your intended destination or home.  Call 1800 009 008 and we'll provide the support you need.

That’s why we offer you up to 5 years roadside assistance when you service your vehicle with Renault for peace of mind.

  1. Vehicles delivered up to December 31st 2017 and prior:

    1. Standard Roadside assistance, equal in length to the New Vehicle Warranty Period (expiring 3 or 5 years from date of first registration depending on model)

    i.Passenger & SUV – expiring 3 or 5 years from date of first registration, depending on model.

    ii.Light Commercial Vehicles - expiring 3 years from date of first registration

  1. Vehicles delivered from 1 January 2018 onwards (excluding vehicles eligible for Easy Life Service):

    1. 12 months Standard Roadside Assistance, expiring 12 months from date of first registration

    2. Further extensions for up to 4 years total, expiring 48 months from date of first registration. Customer’s Roadside policy is renewed every 12 months when the vehicle has scheduled service completed on time with an authorised Renault Dealer.
       

  2. MY20 Koleos & Kadjar Vehicles delivered from November 2019 onwards eligible for Easy Life Servicing:

    1. 12 months Standard Roadside Assistance expiring 12 months from date of first registration

    2. Further extensions for up to 5 years total, expiring 60 months from date of first registration. Customer’s Roadside policy is renewed every 12 months when the vehicle has scheduled service completed on time with an authorised Renault Dealer.

  1. Kangoo (excluding Kangoo Z.E.), Trafic & Master (Excluding Motorhomes) delivered from 1st July 2020 onwards eligible for Easy Life Servicing:

    1. 12 months Standard Roadside Assistance expiring 12 months from date of first registration

    2. Further extensions for up to 5 years total, expiring 60 months from date of first registration. Customer’s Roadside policy is renewed every 12 months when the vehicle has scheduled service completed on time with an authorised Renault Dealer

  2. Kangoo Z.E. & Master vehicles converted to Motorhomes:

    1. 12 months Standard Roadside Assistance expiring 12 months from date of first registration

    2. No Further extensions apply beyond the initial 12 months from date of first registration

◊Complimentary 12 months 24/7 Roadside Assist when you purchase a Renault vehicle (balance of 12 months for demonstrator vehicles). Further complimentary 12 month periods of Roadside Assist will be given from the date of each scheduled maintenance service at a participating authorised Renault dealer within 4 years of purchase (within 4 years from registration for demonstrator vehicles) for all models (excluding Kadjar & MY20 Koleos) and at that time, any existing complimentary Roadside Assist period ends. All complimentary Roadside Assist ceases 4 years after date of purchase (4 years after registration for demonstrator vehicles) for all models regardless of when it commenced or how many scheduled services a customer has had within the prior years.
For Kadjar & MY20 Koleos, further complimentary 12 month periods of Roadside Assist will be given from the date of each scheduled maintenance service at a participating authorised Renault dealer within 5 years of purchase (within 5 years from registration for demonstrator vehicles) and at that time, any existing complimentary Roadside Assist period ends. Roadside Assist coverage will continue where scheduled maintenance service is within 3 months of end of any complimentary 12 months Roadside Assist period. For Kadjar & MY20 Koleos, all complimentary Roadside Assist ceases 5 years after date of purchase (5 years after registration for demonstrator vehicles) for all models regardless of when it commenced or how many scheduled services a customer has had within the prior years.
For Kangoo (excluding Kangoo Z.E.), Trafic & Master (Excluding Motorhomes) delivered from 1st July 2020 onwards, further complimentary 12 month periods of Roadside Assist will be given from the date of each scheduled maintenance service at a participating authorised Renault dealer within 5 years of purchase (within 5 years from registration for demonstrator vehicles) and at that time, any existing complimentary Roadside Assist period ends. Roadside Assist coverage will continue where scheduled maintenance service is within 3 months of end of any complimentary 12 months Roadside Assist period. Kangoo (excluding Kangoo Z.E.), Trafic & Master (Excluding Motorhomes) complimentary Roadside Assist ceases 5 years after date of purchase (5 years after registration for demonstrator vehicles) for all models regardless of when it commenced or how many scheduled services a customer has had within the prior years.
Kangoo Z.E. & Master (Motorhome conversions) receive complimentary 12 months 24/7 Roadside Assist when you purchase a Renault vehicle (balance of 12 months for demonstrator vehicles). No further extensions apply.
Address
2 Link Road, Zetland, NSW 2018

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